Firstup

Firstup is an employee communication platform built for organisations with large, distributed or frontline workforces spread across shifts, sites and roles.

It brings together an employee app, intranet, targeted email and digital signage into a single system, so communicators can reach workers wherever they are rather than relying on one channel.

The platform includes journey orchestration tools for building automated, personalised communication sequences rather than one-off campaigns, along with engagement analytics that show which messages are read and acted on.

Firstup integrates with systems including Microsoft, Workday and ServiceNow, and is used across sectors such as healthcare, manufacturing, hospitality and retail. It has been named a Leader in Gartner's Magic Quadrant for Intranet Packaged Solutions for three consecutive years. Case studies published on its site describe use by organisations including Swissport, AGCO, JetBlue, Iron Mountain and Southern Company Gas, generally focused on connecting frontline staff and giving leaders visibility into how communications land.