ROI Communication

ROI Communication is a US employee engagement and internal communications agency that combines strategic consulting with hands-on execution, covering change management, employee engagement, leadership communication, creative design and writing.

Its services include workplace safety programmes, crisis communications, organisational restructuring communications, open enrolment communication, and intranet strategy and design, alongside staffing support where a consultant works alongside a client's team for as long as needed. The agency also runs an AI readiness assessment for communication teams and publishes guidance on manager enablement, given the significant role managers play in driving employee engagement.

ROI has worked as an internal communications partner for more than 20 years, with clients spanning Fortune 100 companies, mid-sized businesses and startups, including a documented project helping Adobe redesign its open enrolment communications.

It suits internal communications and HR teams needing either strategic consulting or extra hands-on capacity for a specific project or change programme, rather than a single fixed communications package.