Leadership and ROI

3 Articles
  • The hidden benefit of friction

    Organisational psychologist Dr Maggie Sass on why leaders should stop smoothing over tension in the room, and how to tell useful friction from the kind that gets in the way.

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    Leading through uncertainty: Why employees don’t need leaders with all the answers 

    One of the biggest leadership lessons I’ve learned is that employees don’t actually need you to have all the answers. That’s fortunate, because right now many leaders are figuring things out in real time themselves. AI is changing how work gets done. Roles are evolving. Skills requirements are shifting faster than many organisations can track. Employees are asking…

  • Why the cost of poor management rises when quit rates fall

    Quits are back near normal, yet the cost of poor management keeps climbing. New exit interview data shows why a calm labour market hides a bigger bill.

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